PRIVACY POLICY

Introduction

NineTech Media understands that your privacy is important to you and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store, process, and protect personal data when you visit our website, communicate with us, or engage our services.

By accessing this website or interacting with our services, you agree to the terms of this Privacy Policy. You should also review our Terms and Conditions to understand the general rules governing your use of our website and services.

References to “NineTech Media”, “we”, “us”, or “our” refer to NineTech Media. References to “you” or “your” refer to any individual or business accessing this website or communicating with us.

This website and our services are not intended for children, and we do not knowingly collect personal data relating to children.

Who We Are

NineTech Media is the data controller responsible for your personal data. We are headquartered in Jammu, Jammu & Kashmir, India, and provide services to clients internationally, including in the United States, the United Kingdom, the European Union, Canada, and Australia.

If you have any questions about this Privacy Policy or wish to exercise your legal rights, you may contact us using the details provided at the end of this policy.

Personal Data We Collect

Personal data means any information that can identify an individual, either directly or indirectly. Depending on how you interact with us, we may collect identity information such as your name, business name, job title, or role, as well as contact information such as your email address, phone number, or business address.

We may also collect billing and transaction-related information associated with services you enquire about or purchase. Payment processing is handled by third-party providers, and we do not store full payment card details on our systems.

In addition, we may collect technical information such as IP address, browser type and version, operating system, device identifiers, and time zone. We may collect usage information relating to how you interact with our website, emails, advertisements, or communications, as well as profile information such as preferences, feedback, survey responses, and communication history.

We may also collect aggregated or anonymised data for analytical and statistical purposes. This data does not identify you personally.

How We Collect Your Data

We collect personal data through direct interactions when you enquire about our services, book calls, purchase services, subscribe to communications, complete forms, participate in surveys, or communicate with us via email, phone, or messaging platforms.

We also collect certain data automatically when you visit our website through cookies, analytics tools, tracking pixels, and server logs.

In some cases, we may receive personal data from third-party tools and platforms such as analytics providers, scheduling tools, payment processors, CRM systems, automation platforms, and publicly available business or professional directories.

How We Use Your Personal Data

We process your personal data only where we have a lawful basis to do so. This may include performing a contract with you, pursuing our legitimate business interests, complying with legal obligations, or relying on your consent where required.

We use personal data to provide and deliver our services, manage client relationships, process payments, communicate with you, operate and secure our business, improve our website and services, conduct analytics and research, and send relevant communications where permitted by law.

Marketing Communications

You may receive marketing communications from us if you have requested information from us, engaged our services, or otherwise consented to receive such communications. You may opt out of marketing communications at any time by using the unsubscribe link in our emails or by contacting us directly.

If you opt out of marketing communications, we may still send you essential service-related communications that are necessary for administrative or client service purposes.

We do not share your personal data with third parties for their own direct marketing purposes without your explicit consent.

Cookies and Tracking Technologies

We use cookies and similar technologies to analyse website traffic, improve performance, understand user behaviour, and support marketing efforts. You may control or disable cookies through your browser settings. If you would like more information about our use of cookies, you may contact us at [email protected].

Sharing of Personal Data

We may share your personal data with trusted third parties where necessary to operate our business and deliver services. These may include advertising and analytics providers, automation tools, payment processors, communication platforms, document signing services, CRM and marketing platforms, hosting providers, and subcontractors assisting with service delivery.

All third parties are required to process your data securely, lawfully, and only in accordance with our instructions and applicable data protection laws.

We do not sell your personal data.

International Data Transfers

As we operate internationally, your personal data may be transferred to and processed in countries outside your country of residence, including India, the United States, the United Kingdom, the European Union, Canada, and Australia.

Where international transfers occur, we take reasonable steps to ensure appropriate safeguards are in place to protect your personal data.

Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, loss, misuse, alteration, or disclosure. Access to personal data is restricted to individuals who require it for legitimate business purposes.

While we take reasonable steps to protect your data, no system can be guaranteed to be completely secure.

Data Retention

We retain personal data only for as long as reasonably necessary to fulfil the purposes for which it was collected, comply with legal, accounting, and tax obligations, and resolve disputes.

Your Legal Rights

Depending on your jurisdiction, including where data protection laws such as GDPR apply, you may have the right to access your personal data, request correction of inaccurate data, request deletion, object to or restrict processing, withdraw consent, or request data portability.

You may exercise these rights by contacting us using the details provided below.

Contact Information

If you have any questions about this Privacy Policy or the way we handle your personal data, you may contact us at [email protected] or by post at Jammu, J&K, India.

Complaints

If you believe your personal data has been processed unlawfully, you have the right to lodge a complaint with your local data protection authority. The relevant authority will depend on your country of residence. We encourage you to contact us first so we can attempt to resolve your concerns directly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated version will apply from the date it is published.

Third-Party Links

This website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. When you leave our website, we encourage you to review the privacy policy of any third-party site you visit.